This is a hands‑on analytical and advisory role — not a people‑management position. The successful candidate will be a self‑directed contributor capable of driving clarity and alignment across cross‑functional and cross‑regional teams without formal authority.
Business Analysis & Process Documentation Conduct in-depth business analysis of current Retail and Wholesale operations across the Mexico region.
Document current-state ("as-is") business processes, workflows, and system interactions using structured formats (e.g., process maps, swimlanes, BPMN).
Identify inefficiencies, gaps, risks, and dependencies within existing business flows.
Validate documented processes with business stakeholders to ensure accuracy and completeness.
Business Partnership & Requirements Definition Partner directly with Retail and Wholesale business teams to understand evolving business needs, priorities, and pain points.
Translate ambiguous business needs into clear, structured, and actionable requirements.
Act as a trusted liaison between business stakeholders and technical teams throughout the analysis and solution lifecycle.
Solution Evaluation & Future‑State Design Collaborate with Enterprise/Solution Architects and IT teams to evaluate potential regional solutions against business requirements.
Research and assess industry‑standard products and platforms relevant to automotive retail and wholesale operations (e.g., dealer management, inventory/floorplan, order management, CRM, or distribution systems).
Develop and propose future‑state process and solution recommendations, balancing business value, technical feasibility, cost, and implementation complexity.




Support the development of business cases and recommendations for leadership and governance review.
Cross‑Functional & Regional Collaboration Serve as the regional voice for Mexico‑specific business and market nuances within broader global/enterprise conversations.
Work effectively across time zones and cultures with general architecture, IT, and business teams.
Communicate findings, documentation, and recommendations clearly to both technical and non‑technical audiences, in English and Spanish as needed.
Required Bachelor's degree in Business, Information Systems, Engineering, or related field (or equivalent experience).
6–10+ years of experience in business analysis, IT business partnering, or technical program/product management (commensurate with GSR 8 level).
Demonstrated experience documenting complex, end‑to‑end business processes and workflows.
Experience working directly with both business stakeholders and technical/architecture teams to define and evaluate solutions.
Strong analytical, process‑mapping, and problem‑structuring skills.
Excellent written and verbal communication skills; ability to tailor messaging for executive, business, and technical audiences.




Fluency in Spanish and English (business‑level proficiency required for regional and global collaboration).
Proven ability to operate independently and drive outcomes as an individual contributor without direct reporting authority.
Preferred Experience in the automotive industry, particularly within Retail or Wholesale/Distribution Credit business functions.
Familiarity with industry‑standard business and IT platforms relevant to retail/wholesale operations.
Experience evaluating build‑vs‑buy or COTS (commercial off‑the‑shelf) product options, including fit‑gap analysis and total cost of ownership considerations.
Working knowledge of process modeling tools and methodologies (e.g., Visio, BPMN, Lucidchart).
Experience working within a matrixed, global organization spanning multiple regions and time zones.
COMPETENCIES Business Acumen – Deep understanding of Retail and Wholesale business dynamics and how they translate into system and process needs.
Analytical Rigor – Ability to break down complex, ambiguous business problems into structured, actionable insights.
Stakeholder Influence – Ability to build trust and drive alignment across business, architecture, and IT without formal authority.
Communication & Documentation – Clear, precise documentation and presentation skills across audiences and languages.
Strategic & Future‑Oriented Thinking – Ability to balance current‑state realities with future‑state ambition and feasibility.
Regional & Cultural Fluency – Strong understanding of the Mexico business environment combined with the ability to represent regional needs within a global organization.

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📌 SE - Engineer - Application Support (Naucalpan de Juárez)
🏢 Ford Motor
📍 Naucalpan de Juárez