Myner AG is seeking a remote-first Support Lead to own and run the Myner app support across in‑app chat, email, social media, and app-store reviews. You’ll guide a small team of human and AI agents, handle escalations, and turn conversations into insights for product, engineering, and marketing.
You will shape workflows, monitor AI quality, and decide when human judgment is needed. Strong English and prior experience in support operations are essential.
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📌 Remote-First Lead, AI-Driven Customer Support (Ciudad de México)
🏢 Myner
📍 Ciudad de México
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