Be Part of the Criminal Defense Revolution at Michael & Associates, Attorneys at Law! At Michael & Associates, we're not just another law firm—we're redefining what criminal defense can achieve. Founded in Austin, Texas, we've quickly become one of the largest and most in-demand criminal defense firms in the state. Our success stems from combining bold legal strategy with cutting-edge technology to deliver outstanding results. And we're just getting started.
About the Role: Sales Intake Representative As a Sales Intake Representative, you will be the first point of contact for prospective clients, providing a friendly and informed introduction to our firm. You'll support them from their initial inquiry all the way to a formal consultation with one of our experienced attorneys. Your professionalism, empathy, and clear communication will help establish a positive and lasting attorney-client relationship.
What You'll Do Every Day Create Exceptional First Impressions Represent the firm with warmth, confidence, and professionalism from the very first interaction. Make clients feel heard, supported, and understood.
Handle Client Calls with Care Respond to inbound inquiries from potential clients. Answer questions clearly, assess their needs, and schedule consultations with our legal team.
Own the Client Journey Collaborate with internal teams to coordinate appointments, follow-ups, and ensure a seamless client experience from first contact to attorney handoff.
Why Join Us? Join a high-impact,



fast-moving team where creativity, efficiency, and client-first mindset drive everything we do
Get valuable hands-on experience in the thriving legal industry with a rapidly growing firm
Make a meaningful difference by delivering exceptional legal services to clients at pivotal moments in their lives
Thrive in a culture that champions cutting-edge technology, teamwork, and outstanding performance
If you're empathetic, organized, and passionate about making a difference , this is more than just a job—it's a chance to be part of something transformative.
Ready to help shape the future of criminal defense? Requirements We are seeking candidates with 3+ years of sales experience in a call center environment. Please ensure your relevant sales experience is clearly reflected on your resume
We are looking for candidates with exceptional English communication skills, both written and verbal, to ensure effective collaboration with our diverse team and stakeholders
This is a remote position, so candidates must have a reliable laptop or PC, a high-quality headset, and high-speed internet with a backup connection in place to maintain productivity
Please submit a copy of your CV in English
Benefits Competitive Salary (Based on experience)
Enjoy a permanent work-from-home setup!
Opportunities for growth and career advancement
A collaborative and inclusive work environment that values innovation

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📌 Sales Representative (Veracruz)
🏢 Michael & Associates Criminal Defense Attorneys
📍 Veracruz