hi there! We are south and our client is looking for a junior social media virtual assistant (client engagement & community management)!

note to applicants

- eligibility: this position is open to candidates residing in latin america.
- application language: please submit your cv in english. Applications submitted in other languages will not be considered.
- professional presentation: we encourage you to showcase your professional experience by including a loom video in the application form. While this is optional, candidates who provide a video presentation will be given priority.
- interview policy: the use of artificial intelligence (ai) tools during interviews are strictly prohibited.
- note: as part of the final stages of the selection process, contractors may be asked to provide professional references for a reference check. If you're selected, you may also be asked to update their linkedin profile.

about the role

our client is a leading us-based firm providing end-to-end support for business owners and entrepreneurs through entity formation, tax strategy, business credit development, and asset protection.

in this dedicated engagement, you will manage multi-platform community engagement and represent company leadership across online business communities. You won't be creating graphic content or managing paid ad campaigns; instead, you will focus on daily community interaction, crm tracking, client engagement, and cross-departmental coordination between sales, marketing, and executive leadership.

core responsibilities

- daily community monitoring & engagement: check and interact daily across skool, facebook groups, discord, and internal client portals—replying to comments and direct messages authentically in the voice and tone of company leadership.
- client record lookup & lead tagging: cross-reference every interacting user against salesforce (crm) to distinguish existing clients from warm leads and log interaction notes accurately.
- cross-departmental handoffs:



route warm sales leads to sales team leads and escape urgent client inquiries or blockers via slack immediately.
- group & network growth: join new relevant facebook and skool groups on behalf of leadership and track potential networking contacts and proposals.
- competitive monitoring & documentation: flag mentions of competitor programs, maintain clear tracking notes in google sheets, and ensure seamless daily handoff records.

key qualifications & skills

- prior experience: proven track record as a social media contractor, community manager, or client engagement specialist.
- english fluency: advanced/fluent written and spoken english communication skills (c1/c2) with the ability to adapt to an executive, professional, and approachable tone.
- crm experience: basic hands-on experience using salesforce (or a similar crm) to search, verify, and tag contact records.
- platform proficiency: high comfort level navigating facebook groups, discord, slack, and community platforms like skool.
- attention to detail: high level of organization, reliability, and discipline to manage a daily checklist across 5+ platforms without skipping steps.
- trustworthiness & discretion: high degree of professional discretion to represent executive leadership online and handle real client interactions.

nice to have

- familiarity with real estate investing, e-commerce, or business formation/tax concepts.
- experience utilizing google sheets for task tracking and daily handoff notes.

core overlap & availability

- 40 hours per week dedicated engagement. Weekend availability (saturday & sunday) is strongly preferred and will be given priority, but it is not mandatory. Adaptable weekly schedules with 2 planned non-working days during the week will be arranged for talent providing weekend coverage.

service fee & location

- monthly service fee: monthly fee paid in usd (contractor agreement). The monthly fee is the entire consideration for this engagement.
- location: 100% remote engagement for talent located within latin america.

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📌 Junior social media virtual assistant (México)
🏢 Formulated Automation
📍 México