Programming.com in Mexico is seeking a Tax Expert to support U.S. individual income tax preparation remotely. The role requires at least 2 years of hands-on Form 1040 experience, and strong knowledge of U.S. taxation, with conversational English and customer-facing skills.
EA/CPA certification is NOT required. You will work with tax software and deliver high-quality customer service via video, phone, and chat, while maintaining accurate records of customer interactions and resolutions.