Alorica is seeking a Customer Experience Agent for a remote role in Mexico to support clients in English. You will handle inquiries across channels, apply empathy and problem-solving, and document interactions accurately to ensure satisfaction and resolution.
The role emphasizes confidentiality, quality, and compliance with client requirements. Adecuado candidates have a high school diploma and prior customer service experience, with strong communication, active listening, and a solutions-oriented
📌 Remote English Customer Support Specialist (Baja California)
🏢 Vocablo Idiomas Premium
📍 Baja California
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