JDA Software in Monterrey is seeking a Support Engineer 1 to provide seamless application support to Blue Yonder customers, delivering excellent customer experience and end-to-end ownership. You will collaborate with Blue Yonder teams, communicate clearly in English, assist with monitoring using AppDynamics and Splunk, and develop basic Azure knowledge while resolving moderate issues.
The role emphasizes knowledge article creation, continuous improvement, and customer-centric problem solving,
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📌 Support Engineer I — Azure & Customer Success (Monterrey)
🏢 Jda Software
📍 Monterrey
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