Senior Project Manager, Delivery Operations
Role summary
The Senior Project Manager leads large-scale, high-impact, cross-functional initiatives that span multiple business units and require complex coordination (for example enterprise platform rollouts, organizational transformations, new product launches). This role is accountable for end-to-end delivery, including planning, execution, stakeholder alignment, and successful business readiness.
Mission
Ensure successful delivery of enterprise initiatives by driving structured execution, proactive risk management, and strong cross-functional alignment, enabling measurable business outcomes.
Core responsibilities
End-to-end delivery leadership (primary)
Own full lifecycle delivery of initiatives
Define delivery strategy, phasing, and sequencing across teams
Ensure alignment between business goals, process design, and technical delivery
Drive accountability across all workstreams
Program structuring and governance
Execute the governance model: cadence (standups, steering committees, exec reviews), decision frameworks, and escalation paths
Enforce ways of working across teams
Manage interdependencies across multiple workstreams
Stakeholder and executive management
Partner with senior stakeholders (Directors, VPs, Execs)
Drive alignment on scope, priorities, and trade-offs
Facilitate decision-making and resolve conflicts
Risk, issue, and dependency management
Proactively identify and manage enterprise-level risks
Anticipate cross-functional impacts and downstream dependencies
Drive mitigation strategies and contingency planning
Business readiness and delivery alignment




Ensure coordination across Process Engineering (design and adoption), Technology (build and implementation), and Business teams (readiness and execution)
Track readiness across people, process, and technology
Scope and boundaries
Owns
End-to-end delivery of process engineering initiatives
Program structure, governance, and execution model
Cross-functional alignment and accountability
Enterprise-level risk and dependency management
Does not own
Process design authority (owned by Process Engineering)
Requirements ownership (owned by Business Analysts)
Technical architecture decisions (owned by Technology teams)
Final operational sign-off (owned by business and process owners)
Success metrics
Delivery of initiatives on time and within scope
Achievement of defined business outcomes and readiness milestones
Effective management of enterprise risks and dependencies
Stakeholder and executive confidence in delivery
Smooth coordination across Ops, Tech, and business teams
Experience and skills
6-8 years in project or program management, consulting, or operations; proven experience leading large-scale, cross-functional initiatives; experience working with senior stakeholder teams.
Program and project leadership
Strategic planning and sequencing
Advanced stakeholder and executive management
Risk, dependency, and governance management
Cross-functional operating model understanding; ability to align business, process, and technology workstreams
Strong decision facilitation and conflict resolution
Tools
Smartsheet (or equivalent PM tool); Jira; Confluence or SharePoint; Excel or Google Sheets (advanced); collaboration tools (Teams, Slack, etc.).

📌 Senior Project Manager (México)
🏢 PSL Group
📍 México