Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide.
Together with our customers, we're helping build a sustainable economy where everyone can prosper.
We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible.
Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary Senior Managing Consultant, Advisors strong working knowledge of payments-related regulatory landscape Three to five years' experience in a consulting organization as a consultant; excellent verbal and written communication Strong knowledge of Chargeback and other Payment Operations policies and governance, processes and procedures, and technology solutions Experience directly managing multiple people across multiple projects Experience as a people manager Exceptional analytical and quantitative problem-solving skills and ability to structure analyses to form data-driven solutions to ambiguous client challenges; experience in Chargebacks/Disputes, Customer Service management,



Reconciliation and Settlement; interaction with fraud management and authorization strategies functions Ability to communicate complex ideas effectively – both verbally and in writing – in English Demonstrated ability to own and develop relationships with both mid- and executive-level client contacts and inspire confidence in Mastercard as a sought-after partner Ability to multi-task in a fast-paced, deadline-driven environment, and balance thought with action while getting the most out of limited resources Advanced Word, Excel, and PowerPoint skills required Candidates must be eligible to work in the country of which they are applying for a position in, as well as eligible to apply for travel visas as required by travel needs Candidate must be willing to travel Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

📌 Senior Managing Consultant, Advisors & Consulting Services, Chargeback And Payment Operations Expert, Advisors Client Services, Data & Services (Xico)
🏢 Mastercard
📍 Xico