Territorial Sales & Service Manager - Tssm (Santiago de Querétaro)

Territorial Sales & Service Manager - Tssm (Santiago de Querétaro)

07 nov
|
Dana
|
Santiago de Querétaro

07 nov

Dana

Santiago de Querétaro

Select how often (in days) to receive an alert:Requisition: *****Job PurposeJob Duties and ResponsibilitiesDevelop and maintain effective relationships with customers.Achieve or exceed the annual customer objectives, focused on fleets and dealers Class 6 - 8 trucks & buses with > 50 trucks.Develop and implement Sales and Service strategies in the Key Accounts and Risk Accounts, maintaining customer satisfaction and market shareProvide product, warranty, and application training to support sales objectives.Resolve customer complaints in a timely and ensure that sales policy commitments are processed.Develop and implement business plans in the territory of their responsibility to support the company's objectives.Establish internal reports with customer activities.o Sales activities: gains / losses, products, sales obstacles, accounts at risk.o Call reports: product needs, performance issues, competitive activities,



market trends.o Business status and market trends.Education and QualificationsUniversity Degree Engineering or similarSkillsExperience of a minimum of 3-5 years in the field of commercial vehicles.Product knowledge of powertrain is desirable.English - High levelSample Competency1.
Thinks & Acts Strategically2.
Builds Talent Capability3.
Demonstrates Effective Approach4.
Achieves Planned Results4a.
Customer Focused (Achieves Planned Results)Communicating EffectivelyJoin our team of 28,000 problem solvers who are fostering a culture of innovation by leveraging the diverse perspectives of our general team.
We believe in facing challenges head-on by finding opportunity and uncovering possibility, where roadblocks and barriers become targets instead of obstacles.
We are One Dana with limitless opportunity.
#J-*****-Ljbffr

📌 Territorial Sales & Service Manager - Tssm (Santiago de Querétaro)
🏢 Dana
📍 Santiago de Querétaro

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