Stäubli is a value driven technological solutions provider with four dedicated activities: Electrical Connectors, Fluid Connectors, Robotics and Textile.
We strive for innovation and excellence and are market leaders in many industrial segments.
Stäubli guarantees high quality, reliability, and performance - our strong basis for the trusted partnership with our customers worldwide.Job DescriptionAs a Robotics Field Robotics Engineer, you provide on-site and remote technical support to ensure optimal performance and reliability of robotic systems.
You diagnose, repair, and maintain equipment while acting as a key interface between customers and internal teams, ensuring high service quality and system uptime.Reports to:Local Service Manager / Head of Services North AmericaResponsibilities and Objectives:Field Service & Customer Support- Provide on-site repair, troubleshooting, maintenance,



and programming support- Diagnose robotic systems and resolve issues efficiently- Restore system operation and ensure customer satisfaction- Support commissioning and emergency interventionsRemote Support & Hotline- Provide technical support via phone and email- Manage customer hotline requests- Guide customers through troubleshooting and resolution remotelyService Execution & Reporting- Document activities in CRM- Track system performance and issuesCoordination & Improvement- Coordinate with service management and teams- Provide feedback for continuous improvement- Support knowledge sharingAdheres to all safety, quality and environmental standardsQualifications- Bachelor's or Associate degree in Engineering, Robotics, or related field- 3+ years experience in robotics or industrial automation- Strong robot programming and troubleshooting skills- Knowledge of electrical, mechanical, and control systems- Ability to read and interpret technical documentation- Strong communication and customer interaction skills- Willingness to travel up to 75%Additional InformationWillingness to travel as required both domestically and internationally (up to 75%)#J-*****-Ljbffr

📌 Robotics Field Engineer - Mex (Santiago de Querétaro)
🏢 STÄUBLI
📍 Santiago de Querétaro