CX Analytics (Monterrey)

CX Analytics (Monterrey)

07 nov
|
Mary Kay de México
|
Monterrey

07 nov

Mary Kay de México

Monterrey

Mary Kay de México is seeking a CX & Contact Center Analytics Specialist to turn data into actionable decisions in Monterrey. You will design Tableau dashboards, transform metrics into insights, and help optimize customer journeys.

You’ll administer the CCaaS platform, automate processes with Power Automate/Apps, SQL, and APIs, and apply AI to identify optimization opportunities. Collaboration with Operations, CX, IT, vendors, and regional teams is essential.

📌 CX Analytics (Monterrey)
🏢 Mary Kay de México
📍 Monterrey

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