Please apply only if you're a resident of México or Colombia; other applicants will not be considered due to our natural operations activities.

A Viva Engage client is looking for a skilled Assistant Case Manager to join their Legal team

Pacific Workers

Join a dynamic and rapidly growing law firm dedicated to fighting for injured workers' rights Recognized as one of the fastest-growing companies in the Bay Area and a leader in client service, Pacific Workers leads Workers' Compensation advocacy.

- Monday to Friday schedule
- 100% remote position
- Working hours: 8 AM to 5 PM Pacific Time
- Paid time off in your first year
- Salary: 21,000 MXN per month + 750 MXN stipend

Requirements

- 2+ years of experience in legal settings, back-office operations, or remote customer service.
- Fluent in English (reading, writing, and speaking) with near-native proficiency.
- Remote position requires a reliable high-speed internet connection and a dependable computer.




- Availability to work California hours and holidays (U.S. holidays are observed as paid time off, but Mexican holidays will be working days).

Job Duties

- Perform various administrative tasks to support the legal team, including contacting insurance companies, medical centers, and clients to gather essential information.
- Provide accurate case updates and prepare reports to keep legal teams informed.
- Schedule and coordinate medical and legal appointments for clients, ensuring timely follow-ups.
- Maintain organized records of case progress and communications.
- Assist with additional administrative tasks as needed to improve the legal team's efficiency.

The responsibilities listed above are not exhaustive and may evolve based on the needs of the firm

📌 Case Manager Assistant (México)
🏢 Pacific Workers
📍 México