Jobgether is seeking a Customer Retention Supervisor based in Mexico to lead a team of retention specialists in a fast-growing fintech and cryptocurrency environment. You will own reactivation, repeat transactions, and revenue recovery while guiding outbound engagement and KPI-driven improvements.
You will develop SOPs, training materials, and campaigns, coach agents, and collaborate with cross-functional teams to maximise retention and business results.
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📌 Remote Customer Retention Lead (Colón)
🏢 Jobgether
📍 Colón
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