About DHL
DHL is the world's leading logistics company. We create a competitive advantage for our customers by delivering world-class logistics solutions through our warehousing, transportation, and integrated service capabilities on a general scale. Our people are our greatest asset. We are proud to be certified as a Great Place to Work®, fostering a culture that embraces diversity, collaboration, and continuous development. At DHL, you will find an environment that empowers your strengths, builds trust, and is guided by our values of respect and results. A world driven by logistics. A company powered by people.

Position Purpose
The Senior Manager, IT PMO & Agile Transformation is responsible for leading the strategic Project Management Office (PMO) function across the IT organization, ensuring the adoption of standardized delivery frameworks, governance models, agile methodologies, and portfolio performance management practices. This role is focused on building and evolving a high-performing PMO organization rather than managing individual projects, driving consistency, transparency, execution excellence, and continuous improvement across the entire IT portfolio. The position will establish and govern enterprise delivery standards, Agile ways of working, portfolio metrics, tooling strategy, and organizational change initiatives while influencing leaders across IT and business functions. Reporting directly to the IT leadership team, this role will play a critical role in shaping the future operating model of technology delivery and digital transformation at DHL.

Key Responsibilities
PMO Strategy & Governance

Define, implement, and continuously improve the IT PMO strategy, governance model, policies, and delivery standards.

Establish enterprise-wide project, program, and portfolio management frameworks.





Create and govern standardized methodologies for waterfall, agile, and hybrid delivery models.

Develop executive-level portfolio reporting, dashboards, and governance forums.

Drive consistency in planning, prioritization, resource management, risk management, and benefits realization processes.

Ensure project and program delivery practices align with strategic business objectives and IT priorities.

Agile Transformation & Ways of Working

Lead the adoption and scaling of Agile methodologies across the IT organization.

Establish frameworks based on SAFe, Scrum, Kanban, and hybrid delivery approaches where appropriate.

Develop Agile governance mechanisms that balance flexibility with accountability.

Coach leaders, delivery teams, and stakeholders on agile practices and organizational agility.

Drive cultural transformation initiatives that enhance collaboration, customer centricity, and delivery effectiveness.

Ensure teams are effectively applying agile principles rather than treating methodologies as administrative controls.

Portfolio Performance & KPI Management

Define and monitor PMO KPIs and performance indicators across the IT portfolio.

Establish metrics related to delivery predictability, value realization, velocity, resource utilization, quality, and stakeholder satisfaction.

Drive data-driven decision making through meaningful portfolio analytics.Identify execution risks, delivery bottlenecks, and improvement opportunities across programs and initiatives.

Present portfolio health and strategic recommendations to senior leadership and executive stakeholders.

Delivery Tooling & Process Optimization

Own the PMO tooling strategy and ecosystem across the IT organization.

Drive adoption and optimization of platforms such as Jira, Con

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📌 IT Sr PMO & Agile Transformation (CDMX-Edomex) (Cuautitlán Izcalli)
🏢 Danzas
📍 Cuautitlán Izcalli