Strong client service exposure in a general banking environment.
Opportunity to develop treasury and cash management expertise.

Sobre nuestro cliente

Global Banking Institution

Descripción

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Serve as the first point of contact for client inquiries via email and phone.

Resolve issues related to treasury, payments, cash management, cards, and banking products.

Review, track, and document client requests accurately in internal systems.

Coordinate with Operations, Product, Technology, and other teams to resolve cases.

Escalate complex issues and provide timely updates to clients.

Deliver a high-quality client experience through clear communication and problem-solving.

Support LATAM corporate clients.

Perfil buscado

1-2 years of banking, financial services, operations,



or client-service experience; strong written and verbal communication; attention to detail.

Fluent English

Experience handling operational activities in a structured business setting.

Ability to review data carefully and identify inconsistencies.

Ability to manage several assigned tasks while meeting deadlines.

Confidence using internal systems to register and track information.

Clear written communication for reports and operational updates.

Qué Ofrecemos

1 year temporary contract

$35.000-45.000 MXN Gross Monthly + Benefits

CDMX - Polanco

On site position

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📌 Operations Analyst (Nezahualcóyotl)
🏢 Michael Page
📍 Nezahualcóyotl