Required Technical Skills Strong proficiency required:
Christie Lites is seeking an experienced Microsoft 365 & Power Platform Administrator to support the administration, security, automation, and continued development of our enterprise Microsoft 365 environment.
This position combines broad Microsoft 365 administration responsibilities with specialized expertise in Microsoft Power Platform, particularly Power Automate and integrations with external business applications.
The successful candidate will serve as a primary technical resource for Power Platform administration, workflow automation, and third‑party application integrations. The position will also work closely with our existing Senior Systems Engineer to maintain, troubleshoot, and enhance Microsoft 365 services, providing additional administrative coverage and technical redundancy.
We are seeking a well‑rounded Microsoft cloud professional who possesses strong troubleshooting and automation skills, can independently manage complex Power Automate integrations, and has practical administrative experience across the Microsoft 365 ecosystem.
Expert‑level knowledge of every Microsoft 365 service is not required. However, candidates must demonstrate solid Microsoft 365 administrative experience, a strong understanding of cloud identity and security, and the ability to independently investigate and resolve technical issues.
Key Responsibilities Microsoft Power Platform Administration and Development Serve as a primary technical resource for Microsoft Power Platform, with particular emphasis on Power Automate and business application integrations.
Develop, modify, maintain, and troubleshoot Power Automate cloud flows supporting business operations
Administer Power Automate environments, connectors, connections, solutions, and connection references
Develop and maintain integrations between Microsoft 365 and third‑party business applications such as Zendesk and other SaaS platforms
Work with REST APIs, HTTP requests, JSON, webhooks, custom connectors, and API documentation
Configure, maintain, and troubleshoot authentication methods, including OAuth 2.0, API keys, bearer tokens, and service‑to‑service authentication
Modify existing integrations to accommodate changes in vendor APIs, authentication requirements, or business processes
Troubleshoot workflow execution failures, connector errors, authentication failures, and data processing issues
Implement error handling, retry logic, notifications, and monitoring for critical business workflows
Manage Power Platform security, environment permissions, Data Loss Prevention (DLP) policies, and licensing
Administer Power Apps, including application permissions, data connections, and troubleshooting
Support modifications to existing Power Apps applications and associated workflows
Maintain technical documentation for automation solutions and integrations
Essential capability: The candidate must be able to independently analyze and modify an existing Power Automate workflow that integrates with an external application. This includes implementing changes to API authentication, such as transitioning an existing integration from API‑token authentication to OAuth 2.0.
Microsoft 365 Administration Provide ongoing administration, operational support,



and technical redundancy across the organization’s Microsoft 365 environment.
Exchange Online Administer user, shared, resource, and archive mailboxes
Manage distribution groups, mailbox permissions, delegation, and email forwarding
Configure and troubleshoot mail flow, connectors, transport rules, and email delivery
Manage retention policies, online archiving, and mailbox recovery
Troubleshoot mailbox access, authentication, and synchronization issues
Perform administrative operations using Exchange Online PowerShell
Microsoft Entra ID Administer users, groups, administrative roles, and enterprise applications
Manage multifactor authentication, Conditional Access, and identity security policies
Configure and troubleshoot single sign‑on and application authentication
Administer application registrations, service principals, and API permissions
Support hybrid identity synchronization and cloud‑native identity management
Troubleshoot authentication, authorization, and provisioning issues
Assist with cross‑tenant identity and synchronization configurations
Microsoft Intune Administer device enrollment, compliance policies, and configuration profiles
Manage Windows Autopilot and Microsoft Entra‑joined devices
Deploy and troubleshoot applications, scripts, and endpoint configurations
Support Windows Update for Business and Windows Autopatch
Troubleshoot device enrollment, policy deployment, and compliance issues
Support mobile device management and endpoint security operations
Microsoft Teams Administer Teams policies, permissions, and collaboration settings
Support Teams Phone, auto attendants, call queues, and calling configurations
Troubleshoot Teams meetings, calling, authentication, and application issues
Manage external collaboration and guest access
SharePoint Online and OneDrive Administer SharePoint sites, document libraries, permissions, and sharing policies
Manage SharePoint groups and complex permission structures
Troubleshoot SharePoint and OneDrive access and synchronization issues
Support document governance, data recovery, and migration activities
Power BI Administer Power BI workspaces, permissions, tenant settings, and licensing
Manage gateways, data source connections, and scheduled refresh configurations
Troubleshoot authentication, connectivity, and data refresh issues
Support existing reporting solutions and collaborate with report developers when necessary
Microsoft 365 Security and Compliance Support Microsoft 365 security configuration and administration
Administer Microsoft Purview retention, auditing, and eDiscovery functions
Support Microsoft Defender for Office 365 configurations
Investigate suspicious email activity, authentication issues, and potential account compromises
Implement least‑privilege access and secure administrative practices
Support Microsoft 365 backup, restoration, and business continuity processes




Maintain documentation of security configurations and operational procedures
PowerShell, Microsoft Graph, and Automation Develop, maintain, and troubleshoot PowerShell scripts used for Microsoft 365 administration
Use Microsoft Graph PowerShell SDK and Microsoft Graph REST API
Automate routine administrative tasks, including user management, licensing, reporting, and group administration
Work with REST APIs and JSON to integrate Microsoft 365 with external systems
Maintain secure authentication methods for scripts and automated processes
Identify opportunities to improve administrative efficiency through automation
General IT Operations and Projects Work collaboratively with the Senior Systems Engineer on Microsoft 365 administration and infrastructure initiatives
Provide technical coverage for Microsoft 365 operations during staff absences or periods of increased workload
Participate in Microsoft 365 migrations, tenant changes, security improvements, and modernization projects
Troubleshoot and resolve complex technical issues, escalating to vendors or Microsoft support when appropriate
Develop and maintain technical documentation and standard operating procedures
Evaluate new Microsoft 365 and Power Platform capabilities and recommend improvements
Assist with additional IT infrastructure and cloud administration responsibilities as business needs require
Requirements Professional Experience Minimum 5 years of professional IT experience, including at least 3 years of hands‑on Microsoft 365 administration
Minimum 2 years of practical experience developing, maintaining, or administering Power Automate workflows
Demonstrated experience integrating Power Automate or comparable automation platforms with external applications using REST APIs
Practical experience implementing or troubleshooting OAuth 2.0 authentication
Experience administering Microsoft 365 services in a business or enterprise environment
Experience using PowerShell for administrative tasks and automation
Demonstrated ability to independently investigate, troubleshoot, and resolve technical issues
Required Technical Skills Strong proficiency required:
Microsoft Power Automate development and administration
REST APIs, JSON, HTTP requests, and third‑party application integrations
OAuth 2.0 and API authentication
Microsoft 365 administration
Exchange Online administration
Microsoft Entra ID administration
PowerShell scripting and automation
Working administrative proficiency required: Microsoft Intune and endpoint management
Microsoft Teams administration
SharePoint Online and OneDrive administration
Microsoft 365 security and compliance
Microsoft Graph API
Power Apps administration
Power BI administration
Professional Competencies Strong analytical, troubleshooting, and problem‑solving skills
Ability to independently research unfamiliar technologies and implement solutions
Ability to understand and modify existing automation workflows and integrations
Strong attention to security, reliability, and change management
Excellent written and verbal communication skills
Ability to document technical configurations and procedures
Ability to work independently while collaborating effectively with other IT personnel

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📌 Microsoft 365 & Power Platform Administrator (Ciudad de México)
🏢 Christie Lites
📍 Ciudad de México