Remote Tier 2 Support Manager - Fintech (Nezahualcóyotl)

Remote Tier 2 Support Manager - Fintech (Nezahualcóyotl)

07 nov
|
Sezzle
|
Nezahualcóyotl

07 nov

Sezzle

Nezahualcóyotl

Sezzle is seeking a Manager, Tier 2 Support to lead a high-IQ, high-EQ team that resolves escalations beyond frontline support. You’ll drive fast, accurate resolutions and document decisions for auditors and partners.
The role emphasizes collaboration with Product, Risk, Payments, and Trust & Safety to reduce escalations and improve processes. You’ll leverage AI tools and data insights to optimize workflows, ensure regulatory compliance, and deliver superior shopper experiences in a rapidly

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📌 Remote Tier 2 Support Manager - Fintech (Nezahualcóyotl)
🏢 Sezzle
📍 Nezahualcóyotl

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