General Description The KION Group is a integral leader in industrial trucks, related services, and supply chain solutions. Across more than 100 countries worldwide, the KION Group designs, builds and supports logistics solutions that optimize material and information flow within factories, warehouses and distribution centers. The company is the largest manufacturer of industrial trucks in Europe, the second-largest producer of forklifts globally, and a leading provider of warehouse automation.
Principal Responsibilities Provide 1st level technical support to users of Teamcenter
Troubleshoot problems and resolve issues within Teamcenter and integrations to Teamcenter, Control Software (NX, AutoCAD, ePlan, etc)
Provide training to users on how to use Teamcenter
Stay up-to-date on the latest Teamcenter releases
Work with other IT staff to ensure the smooth operation of Teamcenter
Experience with cloud computing
Support assistance for other engineering specific applications such as AutoCAD, Configura, NX, ePlan, Zuken and other applications within the company
Assists in the evaluation and helps in the prioritization of user requests for enhancements and/or upgrades systems.
Maintains active communications with business users and stakeholders to manage expectations regarding changes to the system and the introduction of new and enhanced functionality.
Evaluates and identifies solutions to technical issues with application systems.
Perform other duties as assigned.
Knowledge, Skills & Abilities Excellent analytical and diagnostic capability. Ability to use root cause analysis techniques to trace problems to their source and to find solutions
Excellent customer service with the ability to build and maintain positive and constructive relationships with both internal and external organizations




Excellent communicator as well as have strong technical skills
Ability to work well with people from many different disciplines with varying degrees of technical and business expertise
Ability to learn new applications to help support end users
Strong problem solving; self-starter; detail oriented; excellent time-management/schedule skills; ability to meet deadlines; desire to learn
Strong troubleshooting skills with computer hardware and software
Education and Experience Bachelor degree in Engineering, Computer Science or other comparable education 2 + years of technical (IT) support experience in a production environment and/or Engineering Experience supporting global applications and working with a distributed support team Experience with CAD technologies
About the Company KION brands keep the world moving – globally, regionally, and locally. KION is the Supply Chain Solutions Company. With over 42,000 employees in more than 100 countries, we enable smart, sustainable, and reliable supply chains worldwide - wherever goods are stored, moved, or delivered. KION offers its customers the full spectrum of solutions to make their supply chains future-ready. Our international brands, Linde Material Handling, STILL, and Baoli and our regional brands, Fenwick and OM, stand for outstanding technological innovation, intelligent automation and service excellence in forklift trucks and warehouse equipment. Dematic complements this expertise with state-of-the‑art automation technology and AI-supported software solutions that optimize intralogistics across warehousing, production, and distribution. Whether locally or globally – we offer exciting career opportunities in an innovative environment shaped by our core values: Integrity, Collaboration, Courage, and Excellence. Together, we create the magic of supply chain solutions. Join our team – Push it forward.

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📌 PLM Support Specialist (Centro)
🏢 Kion Group
📍 Centro