Velotic is seeking a Customer Support Engineer to resolve product, configuration, and application issues for Velotic Proficy Manufacturing Software Solutions. You will respond to customer requests via phone, web, and email, manage a personal caseload, and follow Case Management Guidelines.
You will collaborate with field engineers, distributors, sales staff, and integration partners to ensure fast, effective problem resolution, focusing on high-priority accounts and critical situations in a
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📌 Edge & AI-Driven Manufacturing Software Support Engineer (Ciudad de México)
🏢 Velotic Software
📍 Ciudad de México
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