FedEx Express Latin America and Caribbean Division is seeking a Manager Dedicated Customer Care to lead and coach a team at the Cuautitlán site. English proficiency is required, with a strong focus on customer service excellence and operations oversight.
The role covers coaching, monitoring with QA support, and managing key accounts with performance analysis across revenue streams and volume. A university-level background and MAESTRO certification are favored.
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📌 Top Accounts Care Manager - Dedicated Customer Lead (Cuautitlán Izcalli)
🏢 Fedex
📍 Cuautitlán Izcalli
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