Our client is one of the fastest-growing Latina-founded media and entertainment companies in the United States and Latin America. With streaming platforms in TV, music, and kids’ content, they are reshaping the digital experience for Hispanic audiences worldwide.

We are looking for a Customer Engagement Specialist (Braze) to join their marketing team. You will leverage Braze to create and optimize multi-channel campaigns that enhance customer retention and engagement across push, email, and in-app messaging. You’ll play a key role in taking their customer engagement strategy to the next level, driving data integration, campaign performance, and long-term audience growth. Check it out!

Requirements

3+ years of experience managing a customer engagement platform

At least 1 year of hands-on experience with Braze

Technical experience with Braze configuration (push, email, in-app)

Strong understanding of marketing automation and retention KPIs





Excellent communication in English and Spanish

Highly organized and detail-oriented professional, comfortable wearing multiple hats

Responsibilities

Create, manage, and optimize multi-channel campaigns using Braze (push, in-app, email, etc.)

Write compelling, culturally relevant copy in Spanish and English

Analyze campaign performance data to identify optimization opportunities

Collaborate with cross-functional teams (marketing, data, product, and engineering)

Implement new Braze use cases to increase engagement and retention

Opportunity

Part-time contract.

Remote from LATAM (Mexico City preffered)

Collaborative international environment

Dynamic role within a fast-scaling media company

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📌 Braze Customer Engagement Specialist LATAM (Ciudad de México)
🏢 Onbench
📍 Ciudad de México