Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
Your Role
As a Business Systems Analyst (BSA) – Banking Deposits Platform at Capgemini , you will play a key role in supporting and enhancing core banking deposit platforms that enable critical customer-facing and operational banking services.
You will work closely with Product, Engineering, QA, Vendors, and Business Stakeholders to analyze business requirements, investigate issues, validate solutions, and support the implementation of banking products and system enhancements. This role is highly analytical and hands-on, requiring someone who enjoys problem-solving, testing, troubleshooting, and diving deep into business processes and system functionality.
The ideal candidate combines strong business analysis skills with practical knowledge of retail banking products and the ability to independently investigate and resolve complex business and technical challenges.
Responsibilities & Scope
Business Analysis & Requirements Management
Gather, analyze, document, and validate business and system requirements.
Translate business needs into functional specifications and actionable requirements.
Create detailed process flows, use cases, user stories, and supporting documentation.
Collaborate with business stakeholders to ensure solutions align with business objectives and operational needs.
Research and understand existing system functionality and integration points.
Banking Platform Support
Support core banking deposit platforms, including product setup, configuration, maintenance, and enhancements.
Assist with new deposit product implementations and existing product modifications.
Investigate and troubleshoot issues impacting banking products and customer experience.
Support ongoing improvements and optimization initiatives across the deposits ecosystem.
Partner with business and technology teams to identify and resolve operational challenges.
Testing & Solution Validation
Create and execute test plans, test scenarios, and validation scripts.
Perform functional, integration, and user acceptance testing activities.
Validate system behavior, business rules, calculations, and product configurations.
Document testing results, defects, and remediation activities.
Ensure delivered solutions meet business requirements and quality expectations.




Coordinate with third-party vendors to clarify requirements, investigate issues, and support solution delivery.
Collaborate with Product Owners, Engineering Teams, QA Teams, and Business Users.
Participate in requirement workshops, solution reviews, and system discussions.
Communicate findings, recommendations, and risks clearly to technical and non-technical audiences.
Issue Investigation & Problem Solving
Analyze data and system behavior to identify root causes of issues.
Research technical and functional documentation to support troubleshooting efforts.
Investigate integration points and data flows across banking systems.
Support resolution efforts through testing, validation, and stakeholder collaboration.
Proactively identify opportunities for process and system improvements.
Your Profile
Analytical thinker – Enjoys investigating problems and identifying practical solutions.
Business-focused professional – Understands how technology enables banking operations and customer experiences.
Hands-on contributor – Prefers actively solving problems rather than simply coordinating activities.
Detail-oriented professional – Consistently delivers high-quality analysis and documentation.
Collaborative communicator – Able to work effectively with business, technology, and vendor teams.
Self-starter – Learns quickly, works independently, and takes ownership of outcomes.
Qualifications & Preferred Skills
Required Qualifications
Bachelor’s Degree in:
Business Administration
Information Systems
Computer Science
Finance
Or a related field
Minimum 5 years of experience as a:
Business Analyst
Business Systems Analyst
Functional Analyst
Banking Systems Analyst
Required Skills
Business Analysis
Strong experience gathering and documenting business and system requirements.
Ability to create detailed functional specifications and supporting documentation.
Experience translating business needs into system solutions.
Strong process analysis and requirements validation skills.
Good understanding of U.S. Retail Banking.
Knowledge of:
Deposit Products
Banking Operations
Core Banking Processes
Banking Terminology
Experience supporting financial services applications and operational workflows.




Testing & Validation
Hands-on experience creating:
Test Cases
Validation Scripts
UAT Documentation
Experience executing testing and validating business solutions.
Strong issue analysis and defect management capabilities.
Tools & Platforms
Strong experience with:
Jira
Confluence
Familiarity with system integrations and cloud-based applications.
Ability to independently navigate technical and functional documentation.
Problem Solving & Communication
Strong analytical and troubleshooting skills.
Excellent verbal and written communication abilities.
Ability to clearly articulate findings, recommendations, and risks.
Strong organizational and stakeholder management skills.
Preferred Skills
Experience with FIS Affinity Edge .
Experience supporting core banking platforms.
Knowledge of deposit account configuration and maintenance.
Familiarity with banking system integrations and interfaces.
Experience working with vendors in regulated industries.
Exposure to Agile/Scrum delivery methodologies.
Understanding of modern cloud-based banking architectures.
What You'll Love
Opportunity to support critical banking platforms that impact customer experiences and business operations.
Exposure to enterprise banking systems and large-scale financial services transformation initiatives.
Collaboration with general business, technology, and product teams.
Access to training, certifications, mentoring programs, and continuous learning opportunities.
Inclusive and collaborative work environment focused on innovation and customer value.
Career growth opportunities within Capgemini's Banking & Financial Services practice.
Need to Know
Career Development in Spanish & English:
Community Engagement:
About Capgemini
Capgemini is a global business and technology transformation partner, helping organizations accelerate their dual transition to a digital and sustainable world while creating tangible impact for enterprises and society. It is a responsible and diverse organization with more than 340,000 team members in over 50 countries.
With over 55 years of heritage, Capgemini helps clients unlock the value of technology through end-to-end services and solutions spanning strategy, design, engineering, cloud, data, AI, and digital transformation.
At Capgemini Mexico, we are committed to creating a diverse and inclusive workplace where everyone has equal opportunities. We welcome applications from all qualified candidates and evaluate them based on merit, qualifications, skills, and experience relevant to the role.

#J-18808-Ljbffr

📌 Business Analyst (Ciudad de México)
🏢 Capgemini
📍 Ciudad de México