At JBT Marel, what we do matters, we know that the contribution of our employees leads to the success of our business. Our purpose is to transform the future of food; this guides our vision of being the general leader in food and beverage technology, by harnessing the full power of JBT Marel to partner with our customers and pioneer sustainable innovation. Our values show who we are at our best. As we Create with Collaboration, Serve with Integrity, Grow with Excellence, and Advance with Innovation.
As our Spare Parts Analyst you are responsible for managing quotations and orders for spare parts, including requests, returns, delivery timelines, and order status. You will work closely with customer service and technical support teams, serving as a key point of contact to ensure that spare parts needs are met throughout the customer journey. In addition, you will maintain constant communication with the internal supply chain regarding deadlines, delays, and potential risks to service levels.
On a given day, you may: Receive and process spare parts requests, being quotations, orders, return requests, delivery and price inquiries, from customers or internal organization
Follow all parts requests through to their completion
Prepare and follow up on spare parts quotations
Communicate with supply chain on availability, delivery dates or other important matters related to spare parts delivery
Escalate and resolve compromised service levels or customer expectations related to spare parts issues
Provide information as required for spare parts forecasting and demand planning
Plan and prepare spare parts packages for planned maintenance activities
Be empathetic and work as an advocate for customers
Ensure customers’ needs are met quickly and efficiently
Communicate regularly with other individuals/departments within the organization




Other duties assigned due to the need of the business
Must Have: Bachelor’s degree in business, engineering or similar areas preferred
Experience with spare parts, logistics, or supply chain processes
ERP system experience (JDE, TOTVS, SAP, etc)
Strong communication and follow-up skills
Ability to work under tight deadlines
Basic to Intermediate English skills (written and verbal)
Ability to handle repetitive tasks with accuracy and consistency
Proactive and organized
Teamwork oriented
Attentive to details
Nice to Have: Experience in a service or industrial environment
Demand planning or forecasting knowledge
Experience in a global or multicultural organization
This position could be in CMX or Puebla, MX.
Use of Technology in Our Hiring Process JBT Marel uses technology-assisted tools, including artificial intelligence (AI), to support the review of applications. These tools help our recruiting teams identify skills and experience relevant to the role based on job-related criteria. All applications are reviewed by people, and AI is not used to make hiring decisions independently. We are committed to fair, consistent and inclusive hiring practices globally.
#LI-AR1 Welcome to our temporary careers site. While we finalize our new website, you can explore open roles and start your career journey with JBT Marel here.
At JBT Marel, we’re transforming the future of food through technology, innovation, and collaboration. Our work helps make the global food system more sustainable — and it’s powered by thousands of talented people around the world. We value collaboration, integrity, innovation, and continuous growth — and we believe the best ideas come from diverse perspectives working together. If you’re looking for meaningful work and the chance to make a real impact, explore opportunities at JBT Marel and get ready to transform the future of food.

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📌 Coordinator, Spare Parts (Residencial Quinta Atzala)
🏢 JBT de Mexico de C.V.
📍 Residencial Quinta Atzala