Bilingual IT Service Desk Analyst (Spanish/English) (Xico)

Bilingual IT Service Desk Analyst (Spanish/English) (Xico)

07 nov
|
DXC Technology
|
Xico

07 nov

DXC Technology

Xico

DXC Technology in Veracruz is seeking a Service Desk Analyst – Level 1 to provide bilingual IT support to end users via voice, chat and email. You will diagnose and resolve common technical issues and document incidents in the ITSM system.
Support scopes include Windows environments, Microsoft Outlook, web browsers, VPN access, and remote desktop tools. You will keep users informed and escalate when necessary, contributing to a professional, customer-focused experience.

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📌 Bilingual IT Service Desk Analyst (Spanish/English) (Xico)
🏢 DXC Technology
📍 Xico

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