Collaboration Engineer – Microsoft Teams & Zoom
Contract
Role Summary
We are seeking a Collaboration Engineer to administer and support enterprise Microsoft Teams, Microsoft 365, and Zoom environments. The ideal candidate will have hands‑on experience in platform administration, L1/L2 troubleshooting, user and license management, and PowerShell automation.

Experience with Microsoft Teams and/or Zoom migration projects is highly preferred. The role also involves collaborating with identity and infrastructure teams to support SSO, Entra ID, and access management integrations.

Key Responsibilities

Administer and support enterprise Microsoft Teams, Microsoft 365, and Zoom environments.

Provide L1/L2 technical support and troubleshoot collaboration, audio/video conferencing, and connectivity issues.

Manage user accounts, licenses, policies, permissions, and configurations through Microsoft 365 and Zoom admin portals.

Develop and maintain PowerShell scripts to automate administrative tasks and improve operational efficiency.

Support user onboarding, platform adoption, and end‑to‑end Teams/Zoom migration activities.

Assist with migration planning, execution, and post‑migration troubleshooting.





Collaborate with identity and infrastructure teams on SSO, Microsoft Entra ID, and access management integrations.

Participate in enterprise collaboration deployment and transformation initiatives.

Required Skills & Experience

Hands‑on experience with Microsoft Teams, Microsoft 365, and Zoom administration.

Strong PowerShell scripting skills for automation and administrative tasks.

Experience with Microsoft Entra ID, SSO, and identity/access management.

Expertise in user, license, policy, and permission administration.

Experience providing L1/L2 support for collaboration platforms, including audio/video conferencing.

Knowledge of Microsoft Teams and/or Zoom migration projects.

Experience with user onboarding, platform configuration, and post‑migration support.

Preferred Qualifications

Direct experience in enterprise‑scale Microsoft Teams or Zoom migration projects.

Experience supporting general enterprise collaboration environments.

Strong troubleshooting and cross‑functional collaboration skills.

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📌 Collaboration Engineer – Microsoft Teams & Zoom (Ciudad de México)
🏢 InfiCare Staffing
📍 Ciudad de México