Job Description
With the leadership and support of the Senior Manager, 3PL Management NAM, and in close partnership with regional fulfillment leadership teams, the 3PL Program Manager, Mexico owns the strategic and operational relationship with the company's 3PL distribution partner supporting Mexico. The role is accountable for driving operational performance, service excellence, contract and SLA governance, and continuous improvement across the outsourced distribution operation.
In addition to partner management responsibilities, this role leads cross-functional initiatives focused on operational optimization, solution development, process improvement, and capability enhancement.core responsibilitiesDrive monthly, quarterly and annual performance reviews with the designated 3PL distribution partner supporting Mexico.
Lead creation and annual revision of SLAs and contract governance.
Lead cross-functional initiatives that improve cost, service, inventory accuracy and scalability.




Partner with general teams and the 3PL partner to implement continuous improvement opportunities.
Experience with solution design, optimization, SLAs and vendor governanceSpanish and English proficiency required.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

📌 Senior Program Manager (Xico)
🏢 Insight Global
📍 Xico