Remote
Our client is a fast-growing, mission-driven virtual behavioral health platform serving one of the most underserved patient populations in the US. You'll lead three-hour live onboarding calls, walk clinicians through the EHR platform and payroll system via screen share, prepare materials ahead of each session, support clinicians with follow-up questions, and flag recurring issues so the onboarding process improves over time.
Communication quality and energy are non-negotiable: you'll be on live calls with large cohorts of clinicians, keeping them engaged and informed across a full session. Lead three-hour live onboarding calls with newly hired clinicians via video conference, keeping large cohorts engaged and confident with strong energy and clear communication
Guide clinicians through the payroll system, including timesheet entry and setup in Rippling or a comparable platform
Strong written and verbal English communication with a clear, professional,



and warm delivery (an accent is fine as long as communication is clear and confident)
Familiarity with payroll systems such as Rippling, Gusto, or similar; Strong energy and presence on live video calls, able to keep a large group engaged across an extended session
Proficient with Google Workspace, Notion, Airtable, and similar productivity tools
Experience supporting clinician onboarding at a telehealth, virtual care, or behavioral health platform
100% remote setup so you can work wherever you're most productive
~ This position operates on a full-time basis, with dedicated hours to ensure alignment with the team and delivery of quality work
~ Availability Monday through Friday, 9 AM to 5 PM US Pacific Time

Paid bi-monthly on the 15th and 30th
Holidays observed according to company guidelines
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📌 Onboarding Specialist English Speaking (Monterrey)
🏢 Overseas
📍 Monterrey