Concentrix is hiring a Team Leader, Operations in Mexico City. The role involves supervising a group of call center associates, coaching for performance, and ensuring KPIs and service quality meet contractual goals. The candidate should have 2–4 years of supervisory experience and strong communication skills. This full-time position requires an Associate's degree and a versátil schedule. You will lead team meetings, monitor attendance, and drive timely delivery of outcomes in a dynamic call
📌 Operations Team Leader: Coaching for KPIs (Ciudad de México)
🏢 Concentrix
📍 Ciudad de México
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