Uber Technologies Inc. in Mexico City is seeking a General Consumer CX Program Lead (L5) to define and drive end-to-end support strategy for Consumers globally within the Post-Order Consumer CX vertical, ensuring scalable, high-quality experiences that fuel sustainable growth.
You will partner with Product, Tech, Regional Ops, and Commercial teams to reduce defects, shape policy, and translate friction into funded engineering work, while maintaining a strong customer-centric focus and AI-first
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📌 Global Consumer CX & Policy Lead (Ciudad de México)
🏢 Uber Technologies
📍 Ciudad de México
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