07 nov
|
Call Center Services International
|
Tijuana
07 nov
Call Center Services International
Tijuana
Call Center Services International seeks a Bilingual Side-by-Side Trainer to coach agents during live operations, reinforcing product knowledge, procedures, and effective communication. You will identify gaps, provide real-time feedback, and support new hires as they transition from classroom training to production, collaborating with Operations and QA teams.
The role emphasizes hands-on coaching, nestings, and on-the-floor training in a fast-paced call center environment with strong customer
#J-18808-Ljbffr
📌 Bilingual On-the-Floor Coach for Live Operations (Tijuana)
🏢 Call Center Services International
📍 Tijuana