We are seeking a Senior Business Analyst to support a long-running insurance policy administration application within a distributed team. You will investigate complex production issues, document requirements and solutions, and support configuration and delivery workflows. Apply to help drive clarity and reliabilityResponsibilitiesInvestigate complex functional and production issues and define next actionsTriage production incidents for the core team and coordinate resolution stepsDocument issue understanding and produce solution-focused requirements artifactsElicit requirements from business users and vendor BAs and confirm acceptance criteriaCreate epics, features, and user stories in Azure DevOps for complex functionalitySupport configuration activities across rating, UI, error messages, and document prototypesContribute to and maintain the knowledge repository using MS Office and SharePointCollaborate with business users and the development team to clarify priorities and delivery plansRequirements3+ years of business analysis experience in software deliveryStrong investigative skills at systems analyst levelHands-on project experience writing epics, features,



and user stories in Azure DevOpsStrong requirements elicitation and estimation skillsStrong documentation analysis and knowledge transfer documentation skillsProven stakeholder management and cross-team collaboration experienceStrong English communication skills (B2 level or higher) for direct client communicationNice to haveInsurity experienceProperty and Casualty domain expertiseExperience in requirements and change managementSkills in SQLWe offerInternational projects with top brandsWork with integral teams of highly skilled, diverse peersHealthcare benefitsEmployee financial programsPaid time off and sick leaveUpskilling, reskilling and certification coursesUnlimited access to the LinkedIn Learning library and 22,000+ coursesGlobal career opportunitiesVolunteer and community involvement opportunitiesEPAM Employee GroupsAward-winning culture recognized by Glassdoor, Newsweek and LinkedInEPAM is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, protected veteran status, or any other characteristic protected by applicable law.

📌 Senior Business Analyst (México)
🏢 Epam Systems
📍 México