Our client is one of the fastest-growing Latina-founded media and entertainment companies in the United States and Latin America. With streaming platforms in TV, music, and kids’ content, they are reshaping the digital experience for Hispanic audiences worldwide.

We are looking for a Customer Engagement Specialist (Braze) to join their marketing team. You will leverage Braze to create and optimize multi-channel campaigns that enhance customer retention and engagement across push, email, and in-app messaging. You’ll play a key role in taking their customer engagement strategy to the next level, driving data integration, campaign performance, and long-term audience growth. Check it out!

Requirements

- 3+ years of experience managing a customer engagement platform
- At least 1 year of hands-on experience with Braze
- Technical experience with Braze configuration (push, email, in-app)
- Strong understanding of marketing automation and retention KPIs




- Excellent communication in English and Spanish
- Highly organized and detail-oriented professional, comfortable wearing multiple hats

Responsibilities

- Create, manage, and optimize multi-channel campaigns using Braze (push, in-app, email, etc.)
- Write compelling, culturally relevant copy in Spanish and English
- Analyze campaign performance data to identify optimization opportunities
- Collaborate with cross-functional teams (marketing, data, product, and engineering)
- Implement new Braze use cases to increase engagement and retention

Opportunity

- Part-time contract.
- Remote from LATAM (Mexico City preffered)
- Collaborative international environment
- Dynamic role within a fast-scaling media company

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📌 Braze Customer Engagement Specialist LATAM (México)
🏢 Onbench
📍 México