Pencil is seeking a Customer Success Technical Manager to lead a high-impact enterprise account, shape adoption strategies, and scale customer success delivery. You’ll partner with the Head of Customer Success to build systems, insights and playbooks that ensure measurable value from Pencil.
You should have deep experience in customer success for SaaS or creative technology, with a strategic, high-touch approach to managing 5–10 enterprise clients and a talent for translating data into
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📌 Enterprise Customer Success Lead - GenAI SaaS (Ciudad de México)
🏢 Pencil
📍 Ciudad de México
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