Credit & Collections Analyst – Americas Delivery Mexico (ADMX)

Are you an experienced, passionate pioneer in technology? A Credit & Collections Analyst who wants to work in a collaborative environment? As an experienced Credit & Collections Analyst, you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. Americas Delivery Mexico (ADMX) leverages scale and talent to provide high quality, cost-effective service to our clients.

ADMX is a member of the General Delivery Network which has presence across the world with Delivery centers in the United States, Romania, India, Spain, China, and the Philippines. ADMX is in Queretaro, Mexico. We provide consulting services to help our clients achieve a higher level of service in operational efficiency and business value. We are a team of professionals passionate about serving clients with distinction and learning, and we are driven by our purpose: Making an impact that matters for our clients, our people, and society.

Work you’ll do/Responsibilities

As an Analyst you will function as an integrator between business needs and technology solutions, helping to create solutions to meet clients’ business needs. Analysts gain exposure to multiple industries while demonstrating an awareness of the full breadth of services offered by Deloitte Consulting LLP.

A Credit, Collections and Cash Application Analyst manage the end-to-end receivables cycle. They combine hands-on execution with light team coordination and process stewardship to accelerate cash, reduce disputes, apply payments accurately, and maintain audit-ready records. The role often acts as the operational “bridge” between collectors, billing, cash posting, and client stakeholders.

- Analyzes and recommends customer credit limits based upon credit scores.




- Investigates potential credit fraud and works closely with internal security and business partners to resolve.
- Negotiate down payment with customers and company sales staff to allow customers to purchase above their credit limit.
- Resolves disputes related to customer payment on delinquent accounts and negotiates and ensures payment from customer.

The Team

Our Deloitte Enterprise Performance team is at the forefront of enterprise technology, working across finance, supply chain, and IT operations to deliver holistic performance improvement and digital transformation. Join our team of strategic advisers and architects, differentiated by our industry depth to collaborate with leading solution providers and leverage your experience in strategy, process design, technology enablement, and operational services to enable heart-of-the-business solutions.

Qualifications

Required

- 1-3+ years of consulting and/or industry experience.
- Completion of coursework (Egresado) in any pertinent field or industry.
- Advanced English level.
- Intermediate written and verbal communication, negotiation, and conflict resolution skills.
- Intermediate accounting knowledge.
- Intermediate problem-solving skills.
- Intermediate understanding of the company's order management process.
- Advanced understanding of the company's dispute management process.

Preferred

- Basic computer skills.
- Basic understanding of risk mitigation tools.

Benefits At Deloitte,



we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Our people and culture Our inclusive culture empowers our people to be who they are, contribute to their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.

Professional development

From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect, and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

Accommodations

We are committed to providing equal opportunity and reasonable accommodation for people with disabilities. To request a reasonable accommodation, contact our Talent Relations team at [email protected]

As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Job Type: Full-time

Pay: $25,000.00 - $28,000.00 per month

Work Location: In person

📌 Credit & Collections Analyst (México)
🏢 Deloitte
📍 México