Req ID 91825 | MSSC Guadalupe, Mexico, ZF ENGINEERING AND SHARED SERVICES MONTERREY, S DE RL DE CV
HR Ops Workforce Admin Analyst
About the team We are looking for a new colleague in our department HR Operations (HOO) at Monterrey, MX.
In this role, you will join a fast-paced Human Resources team serving employees, managers, and HR colleagues for the Americas region. We are looking for team members who enjoy managing HR administrative processes in a global environment and have a strong interest in improving how HR delivers.
What can you expect as a HR Ops Workforce Admin Analyst
- Provide HR transaction support for MyHRSuite processes, (hiring and onboarding, terminations, transfers, compensation & benefits, etc.)
- Creates, Updates, and maintains Employee records in SAP success factors and Payroll systems
- Creates and delivers reports and maintain personnel files/documents.
- Uses a Case Management System “ServiceNow” to resolve requests in a time and quality manner.
- Actively build and develop the HR knowledge base to help HRSSC colleagues perform duties with efficiency and high quality.
- Participate in continuous improvement projects to improve employee/customer experience and enhance efficiency.
- Apply sound judgement and discretion with sensitive information.
Your profile as a HR Ops Workforce Admin Analyst
- Bachelor’s degree (or equivalent experience) with 2+ years of experience in Human Resources field
- Bilingual/native proficiency in Spanish & English; limited proficiency in Portuguese is a plus.
- Experience using SAP success factors, Oracle, TRESS or similar HCM system.
- Ability to complete HR processes and transactions in multiple systems successfully and simultaneously.
- Experience understanding and meeting Key Performance Indicators (KPIs)
- Previous HR operations experience preferred.
- Passionate attention to detail while maintaining a high level of integrity and confidentiality.
- Familiarity with and understanding of HR policies and procedures.
- Experience with case management systems (e.g. ServiceNow)
- Ability to assist others in understanding new processes and influence them to try new ways of working.
- Strong troubleshooting skills, with the ability to work in a high-pressure team environment, handling multiple tasks and reacting quickly to problems and issues.
- Strong interpersonal skills to collaborate with customers and general teams in a weekly basis.
- Intermediate/Advanced Excel skills (Power Query, Vlookups, PivotTables)
Why you should choose ZF in Guadalupe N.L
- Competitive economical allowance
- Vacation Bonus
- Grocery Vouchers
- Subsidized Cafeteria
- Major and Minor Medical Insurance
- Life Insurance
Be part of our ZF team as HR Ops Workforce Admin Analyst and apply now!