Patient Access & Medical Scheduling Specialist (Bilingual English/Spanish)

100% On-Site | Open to candidates in Mexico, Argentina, Peru, Guatemala, and Honduras

Are you passionate about delivering an exceptional patient experience while keeping healthcare operations running smoothly?

We are looking for a Patient Access & Medical Scheduling Specialist to serve as the first point of contact for patients while supporting appointment scheduling and care coordination activities. This role combines patient support, healthcare administration, and scheduling responsibilities, making it idóneo for professionals who thrive in fast-paced healthcare environments and enjoy helping others.

What You'll Do

Serve as the primary contact for patients via phone, email, and messaging channels

Register new patients and collect demographic, insurance, and contact information

Schedule, reschedule, confirm, and coordinate patient appointments

Manage provider calendars and optimize appointment availability

Educate patients on available healthcare services and wellness programs

Send appointment reminders and assist with appointment preparation

Document patient interactions within EHR/EMR and CRM systems

Coordinate with insurance verification and healthcare teams

Maintain patient confidentiality and ensure HIPAA compliance





Deliver a positive, professional, and patient-centered experience

What We're Looking For

1-2+ years of experience in medical scheduling, patient coordination, healthcare administration, or customer service

Fully bilingual in English and Spanish (written and spoken)

Experience working in a healthcare, clinic, medical office, or patient support environment

Experience using EHR/EMR systems, CRM platforms, and scheduling software

Strong communication, organizational, and multitasking skills

Ability to manage confidential information with professionalism and discretion

Knowledge of medical terminology, healthcare workflows, and insurance processes is highly preferred

Nice to Have

Experience supporting multi-provider practices or specialty clinics

Knowledge of U.S. healthcare operations and patient access workflows

Experience in community health, wellness programs, or patient advocacy

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📌 Patient Access & Medical Scheduling Specialist (Bilingual English/Spanish) (Sinaloa)
🏢 SOLVO GLOBAL
📍 Sinaloa