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Location:

San Pedro Garza García, NLE, MX, 66265

Job Requisition ID: 63079

Description

As an HR Evolution Analyst, your main responsibility will be to coordinate the transition, stabilization and evolution resulting from the transformative global effort of human resources processes and technology.

Main Responsibilities

Support the design, implementation, testing, and continuous improvement of HR digital solutions, self-service services, and employee support experiences.

Develop, configure, and govern AI-powered HR solutions, virtual assistants, and conversational agents using Microsoft Copilot Studio and SAP Joule and/or related technologies.

Backoffice Vendor – HR Digital Solutions: gather business requirements, coordinate User Acceptance Testing (UAT), manage stakeholder feedback, and support solution deployment and adoption.

Partner with HR, IT, General Enterprise Services, and external providers to identify automation opportunities, evaluate emerging technologies as well as AI capabilities, improve processes, and support HR system integrations.

Analyze HR operational data, employee feedback, digital adoption, and AI usage to develop dashboards, KPIs, and actionable insights on service performance and employee experience.

Prepare project updates, executive presentations, and progress reports to support decision-making.

Manage enhancement requests, troubleshoot operational issues, and drive continuous improvement across HR processes and digital platforms.

Ability to manage multiple stakeholders & processes

Ability to work with tight deadlines





Self-driven to move forward & find solutions

Service-oriented to support our operational needs

Detail-oriented to build reports and insights

Develop strong internal & external network

Ability to present & deal comfortably with senior leaders

Qualifications

Fluent spoken and written English and Spanish

Analytical skills

Strong attention to detail

Proficient use of Microsoft Office 365

Experience with Power BI, Power Automate, and Microsoft Copilot Studio (plus).

Experience with artificial intelligence initiatives

Excellent facilitation and presentation skills

Creative mindset

Desired previous experience in: Human Resources, Backoffice Processes, process redesign, agile methodologies, data & analytics, global project management, automation & digitization.

Internal/External Relations

INTERNAL

Human Resources (Global, Regional, Local teams)

Enterprise Services (Global, Regional, Local teams)

IT

Legal

Change Management

Corporate Communication

EXTERNAL

Different Digital technology and Backoffice vendors

CEMEX Diversity and Inclusion Statement
At CEMEX, we recognize the diversity of the world in which we live and in which we do business. We respect diversity, we address the inclusion and non-discrimination of any talented person, regardless of gender, physical ability, age, sexual orientation, culture, ethnicity, religion, political affiliation, marital status, pregnancy / maternity / paternity, and nationality. We promote a culture of equity for the construction of a sustainable business and the well-being and development of CEMEX employees.

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📌 (CEN) ANALYST HR EVOLUTION (Centro)
🏢 CEMEX
📍 Centro