Overview

We are seeking a proactive and customer-focused Senior Data Operations Engineer to support and maintain our enterprise data platform. This role combines platform operations, production support, deployment management, governance, automation, and continuous improvement. The idóneo candidate demonstrates strong technical expertise, ownership, and a willingness to go beyond assigned responsibilities to ensure platform stability and business success.

Key Responsibilities

- Administer and support Snowflake environments across Production, QA, Development, and DR.

- Manage user provisioning, RBAC, access controls, service accounts, warehouses, databases, schemas, and platform configurations.

- Execute and support production deployments for Snowflake, DBT, Matillion, Streamlit, Control-M, and related technologies.

- Monitor platform performance, usage, costs, alerts, and operational health.

- Troubleshoot incidents, perform root cause analysis, and drive issues through resolution.

- Handle ServiceNow requests, changes, and operational support activities.

- Develop and maintain automation solutions using Python, SQL, APIs, and GitHub.

- Support governance, audit, compliance, security reviews, and access certifications.

- Maintain operational documentation, SOPs, runbooks, and knowledge articles.

- Collaborate with Engineering, Data, Infrastructure, Security, and Business teams.





- Identify and implement process improvements to enhance reliability, efficiency, and customer experience.

Required Skills

- Snowflake Administration & Operations

- Advanced SQL

- Python Scripting & Automation

- GitHub / CI-CD

- ServiceNow

- Incident, Change, and Release Management

- Performance Monitoring & Troubleshooting

- Cloud Platforms (AWS)

Preferred Skills

- DBT

- Matillion

- Streamlit

- Snowpark

- Control-M

- Autosys

- DevOps

- REST APIs

- DataOps / DevOps Practices

- Monitoring Tools (Datadog)

Qualifications

- 5+ years of experience in Data Platform Operations, Snowflake Administration, or Cloud Operations.

- Experience supporting mission-critical production environments.

- Strong analytical, troubleshooting, and customer service skills.

- Ability to work independently, take ownership, and support business-critical initiatives.

Certifications

Required

- SnowPro Core Certification

Preferred

- SnowPro Advanced Administrator

- SnowPro Advanced Data Engineer

- SnowPro Architect

Success Factors

- Strong ownership and accountability.

- Customer-first mindset.

- Excellent communication and collaboration skills.

- Continuous learning and improvement attitude.

- Willingness to step in and support cross-functional needs when business priorities require it.

📌 Senior Data Operations Engineer (8x5 Support) (México)
🏢 Pyramid Consulting
📍 México