Farahi Law Firm is an award-winning personal injury firm dedicated to fighting for the injured and delivering exceptional legal representation. We are a fast-growing, client-centric team that values aggressive advocacy, innovation, and community impact. The Business Analytics Manager owns performance management, operational analysis, and data-driven improvement strategy for a department with a strong focus on performance management. This is a people-manager role: the Business Analytics Manager leads a team, sets performance expectations, and is directly accountable for their team's output, in addition to owning process improvement and analytics work.
Key Responsibilities Team Leadership and Performance Management
- Lead, coach, and track the performance of the team, setting clear performance expectations.
- Conduct regular one-on-ones, performance reviews, and coaching sessions to close performance gaps.
- Build a culture of continuous improvement and high performance within the team.
- Develop and implement strategies and action plans to improve team and department performance.
Performance Analysis and Process Improvement
- Design and maintain KPI/OKR frameworks and dashboards for the department.
- Conduct time-and-motion studies,
root-cause analysis, and performance studies to identify improvement opportunities.
- Lead Lean Six Sigma-driven process improvement initiatives.
- Create and maintain process maps using Lucidchart.