Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment.

Job Summary

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Warehouse & 3 PL Operations Manager located in Guadalajara, North Campus. Reporting to the Sr. Manager, Supply Chain, the Warehouse & 3 PL Operations Manager role involves managing high-volume warehouse operations and third-party logistics (3 PL) providers in a manufacturing environment, ensuring best-in-class performance in warehouse operations, inventory management, logistics execution, supplier quality, customer satisfaction, and operational excellence. The role will serve as the primary leader overseeing warehouse and 3 PL operations, driving service levels, inventory accuracy, productivity, compliance, quality performance, and continuous improvement initiatives across the supply chain network.

What a typical day looks like

- Lead day-to-day warehouse and 3 PL operations, ensuring safe, efficient, and cost-effective receiving, storage, inventory control, material handling, shipping, and distribution activities.
- Own the operational performance of internal and outsourced warehousing providers through KPI reviews, SLA management, performance scorecards, governance routines, and continuous improvement initiatives.
- Drive inventory accuracy through cycle count programs, physical inventories, reconciliation processes, root-cause analysis, and corrective actions.
- Optimize warehouse productivity, labor utilization,



space management, throughput capacity, and operating costs while maintaining world-class customer service levels.
- Develop strategic partnerships with 3 PL providers, ensuring alignment with Flex operational, quality, and customer requirements.
- Lead customer complaint investigations, inventory-at-risk management, non-conforming material reviews, MRB participation, and supplier corrective action processes (CAR/SCAR).
- Monitor and improve warehouse, logistics, quality, and supplier performance metrics through data analysis and operational reviews.
- Ensure compliance with ISO standards, safety requirements, Flex policies, customer expectations, and regulatory requirements.
- Lead, coach, and develop warehouse, operations, and quality teams, fostering a culture of accountability, customer focus, and continuous improvement.
- Champion Lean, Six Sigma, and operational excellence initiatives to improve service, quality, inventory accuracy, productivity, and cost performance.

The experience we’re looking to add to our team
- Bachelor’s degree in supply chain management, Industrial Engineering, Operations Management, Business Administration, Quality Engineering, or equivalent work experience.
- Fluent English (written and verbal).
- Senior experience in warehouse, logistics, supply chain, or manufacturing operations.




- Extended leadership experience managing large operational teams and/or third-party logistics providers.
- Strong experience managing warehouse outsourcing models and 3 PL relationships, including operational governance, contract compliance, KPI management, service level agreements (SLAs), and performance improvement programs.
- Proven track record in inventory control, warehouse operations, logistics execution, and continuous improvement.
- Experience in electronics manufacturing, EMS, automotive, medical, aerospace, or other high-volume manufacturing environments preferred.
- Warehouse Management Systems (WMS), ERP systems, and inventory control methodologies.
- ISO 9001 quality systems and audit processes.
- Lean Manufacturing, Six Sigma, and structured problem-solving methodologies.
- Root Cause Analysis, CAPA, and CAR/SCAR management.
- Inventory control, logistics operations, and supply chain best practices.
- Advanced data analysis and KPI management.

What you’ll receive for the great work you provide
- Competitive Salary.
- Life & Medical insurance.
- Christmas Bonus.
- Food Coupons.
- Saving Fund.

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process.

Job Category: Integral Procurement & Supply Chain.

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