Are you experienced in medical scheduling, patient coordination, or healthcare administration? Do you thrive in fast-paced environments and enjoy helping patients receive timely care? We want to meet you!
Position: TPL Scheduler
? Location: Remote (Chihuahua, Mexico only)
? Schedule: Monday to Friday | 8:00 AM - 5:00 PM Pacific Time
?️ Lunch: 12:00 PM - 1:00 PM PT
? Employment Type: Full-Time
? High School Diploma or equivalent required
?️ English Level: Advanced (C1)
What You'll Do
✅ Schedule new patient consultations, follow-up appointments, procedures, and diagnostic services
✅ Coordinate directly with patients, providers, law firms, case managers, and healthcare teams
✅ Manage high-volume scheduling requests while maintaining accuracy and exceptional customer service
✅ Document appointments, patient communications, and scheduling activities within EMR systems such as Epic
✅ Monitor outstanding scheduling needs and ensure timely patient follow-up
✅ Support continuity of care by collaborating with multiple departments
Requirements
✔️ 1-3 years of experience in Medical Scheduling, Patient Coordination,
Healthcare Administration, or similar healthcare support roles
✔️ Strong communication and customer service skills
✔️ Excellent organizational and multitasking abilities
✔️ Experience handling a high volume of appointments and patient interactions
✔️ Knowledge of HIPAA and patient confidentiality standards
Preferred Qualifications
⭐ Experience with Epic or other EMR systems
⭐ Previous experience supporting Personal Injury (PI) or Third-Party Liability (TPL) patients
⭐ Experience coordinating imaging appointments, procedures, or specialty care services
⭐ Familiarity with healthcare scheduling workflows and insurance-related processes
What We're Looking For
We are seeking someone who is:
? Highly organized and detail-oriented
? Patient-focused and reliable
? Comfortable working independently and collaboratively
? Adaptable in a fast-paced healthcare environment
? Passionate about delivering exceptional patient experiences
? Interested or know someone who could be a great fit? Send me a message or apply today!