Location: Mexico City, MexicoTime Type: Full timeJob DescriptionAmex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.We are seeking a strategic and results-driven Regional Account Manager to lead American Express Global Business Travel's operations across Latin America. This role serves as the primary point of contact for regional business travel initiatives, responsible for driving strategic alignment, optimizing performance, and delivering exceptional service excellence across multiple countries.What You'll DoIdentify and analyze client business travel goals and objectives across the regionDevelop and implement comprehensive regional strategic business plans aligned with global initiativesConduct quarterly account reviews for Mexico and LATAM markets, with semi-annual reviews for additional regionsMonitor and report on out-of-policy compliance, identifying highest offenders and trends. Provide actionable insights to local controllers for program optimizationServe as the single point of accountability for the region, coordinating action plans, timelines, and country-specific initiativesMaintain regular, proactive communication with local account managers to ensure alignment with business plans and travel objectivesManage escalated service issues with priority and ensure timely resolutionProvide data-driven insights and strategic recommendations based on travel analytics and business objectivesLead the implementation of Amex GBT products and services across the regionProvide strategic support and guidance to optimize service delivery and client outcomesWhat We're Looking ForProven experience in account management, business travel,



or related fieldStrong analytical and strategic planning capabilitiesExcellent communication and interpersonal skillsAbility to manage multiple stakeholders and priorities across diverse marketsProficiency in performance tracking and data analysisBilingual capabilities (English/Spanish) preferredLocation Mexico City, MexicoThe #TeamGBT ExperienceWork and life: Find your happy medium at Amex GBT.Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate familyTravel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our integral INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.And much more!All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.#J-18808-Ljbffr

📌 Regional Account Manager, Latin America (Ciudad de México)
🏢 Travel Leaders Group
📍 Ciudad de México