The OpportunityJoin our Acceleration Center Mexico and help shape the future of business for our diverse client portfolio across geographies and jurisdictions.
You'll work at the heart of general teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration.
We'll help you grow your skills so you can go further.
With hands‐on learning, cutting‐edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day.As a Third Party Operations Senior Associate you will support people operations activities within our Internal Firm Services practice, helping manage the processes that keep employee services running smoothly.
As a Senior Associate you will analyze complex issues, manage assigned workstreams, build meaningful stakeholder relationships, and guide junior team members while strengthening your personal brand and technical skills.
In this role at PwC, you will help coordinate third party operations, respond to HR inquiries, interpret data to inform recommendations, and contribute to the execution of onboarding, offboarding, records, payroll, benefits, and compliance activities.ResponsibilitiesAdministering third party operations activities across the employee lifecycle, including onboarding, offboarding, transfers, and record maintenanceProcessing human resources transactions and validating employee data accuracy across systems, forms,



and case recordsManaging inquiries and escalations from internal stakeholders in line with human resources protocols and service delivery standardsCoordinating payroll, benefits, absence, and employee relations support activities with attention to timing, privacy, and complianceMonitoring labor law and policy requirements and applying them to operational cases, documentation, and issue resolutionAnalyzing third party program activity and human resources metrics to identify trends, risks, and process improvement opportunitiesMaintaining process documentation and supporting updates to standard work, controls, and procedural guidanceUsing human resources software, digital tooling, and data quality checks to streamline service delivery and reduce processing errorsSupporting external talent and flexible workforce operations through vendor coordination, onboarding steps, and compliance trackingInterpreting business needs, escalating complex issues, and guiding junior team members on day-to-day operational tasksWhat You Must HaveAt least a High School Diploma or the equivalent degreeAt least 2 years of experienceOral and written proficiency in English requiredWhat Sets You ApartPreference for a Bachelor's degreeExperiencing third-party operations or talent solutionsNavigating external talent sourcing and workforce planningUsing HR systems, data, and process documentationInterpreting feedback and changing business contextBuilding client connections and managing ambiguityGuiding junior team members through complex work#J-*****-Ljbffr

📌 Third Party Operations Senior Associate (Xico)
🏢 PwC México
📍 Xico