Encora is hiring a Call Center Agent – Customer Service Retention & Sales Representative in Mexico City.
The role requires 4+ years of experience and Advanced English.
You will retain customers, upsell services, and provide exceptional support via phone while meeting retention and sales targets.The candidate should demonstrate strong communication, problem-solving skills, and a customer-first mindset, capable of navigating multiple systems and maintaining accuracy in documentation.
#J-*****-Ljbffr