Mexico City It Helpdesk Specialist (Onsite + Remote Fridays) (Xico)

Mexico City It Helpdesk Specialist (Onsite + Remote Fridays) (Xico)

05 nov
|
Idc Colombia
|
Xico

05 nov

Idc Colombia

Xico

IDC in Mexico City is seeking an on‐site Helpdesk Support Specialist to assist employees with Windows/macOS, software, hardware, and account issues.
You will support colleagues via remote tools, phone, email, chat, and face‐to‐face interactions, ensuring a positive employee experience while maintaining accurate ticket records.
The role requires 2–3 years in IT support, familiarity with Jira, and a strong customer‐service mindset, with 4 days on site and one day remote.
No travel is required.
#J-*****-Ljbffr

📌 Mexico City It Helpdesk Specialist (Onsite + Remote Fridays) (Xico)
🏢 Idc Colombia
📍 Xico

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