Coupa Software Inc. is seeking a Technical Support Manager to lead the Japan-based support engineering team, driving daily operations and maintaining top integral performance metrics for our SaaS platform.
You will coach engineers, navigate critical escalations, and collaborate with cross-functional partners to ensure premier customer success across the region.
The role requires strong leadership, technical acumen, and experience in SaaS support with global customers.
📌 Technical Support Manager, Japan — Lead Global Team (Veracruz)
🏢 Coupa Software
📍 Veracruz
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