Zendesk is seeking a Resource Manager to ensure the right people are assigned to projects, partnering with delivery leaders and managers to turn demand into accurate plans and staffing. You will modernize processes using AI and automation, and coordinate with cross-functional teams to optimize resource allocations.
The role emphasizes capacity planning, data-driven decisions, and strong collaboration across Professional Services. This position is located in Mexico City with a hybrid work model.
📌 Resource Manager: AI-Driven Staffing (Ciudad de México)
🏢 Ultimate.ai
📍 Ciudad de México
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