OEC Group is seeking an engaged End User Support Specialist to be the first point of contact for employees needing technical assistance. You will troubleshoot Windows desktops, printers, and mobile devices, support Microsoft 365, and resolve VPN and network issues. You will manage incidents in our ITSM system, document solutions, and collaborate with Infrastructure, Security, and application teams. Fluent English and Spanish are required for effective communication with a integral workforce.
📌 End-User IT Support Specialist | Windows (Guadalajara)
🏢 Oec Group
📍 Guadalajara
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