We're seeking an experienced Field Service Engineer with 5+ years of hands-on expertise servicing SCIEX and Waters mass spec systems, including TOF instrumentation, to provide remote and on-site support to biotech, pharma, chemical, and environmental labs across the region.

Deliver expert remote and on-site technical support for LC-MS and GC-MS instrumentation, with a primary focus on SCIEX and Waters mass spec and TOF systems, ensuring maximum performance and uptime.

~ Diagnose and troubleshoot hardware, software, and application-related issues across mass spec platforms, including SCIEX and Waters.

~ Perform preventative maintenance, repairs, and calibrations on SCIEX and Waters instrumentation to meet manufacturer specifications and regulatory standards.

~ Optimize instrument performance through advanced tuning, method troubleshooting, and workflow improvements on SCIEX and Waters platforms.

~ Provide technical training and guidance to laboratory personnel on instrument operation, maintenance, and best practices.

~ Maintain accurate service logs, compliance records, and documentation of all service activities.

~ Serve as a brand ambassador, representing EquipNet's technical expertise and commitment to client success.

~ Partner with engineering, customer service,



and technical support teams to expedite resolution of complex, high-stakes issues.

~5+ years of hands-on field service experience with SCIEX and Waters mass spectrometry systems, including TOF instrumentation, required.

~ Advanced expertise in LC-MS and GC-MS systems: hardware troubleshooting, maintenance, and software configuration.

~ Strong familiarity with chromatography data systems (CDS) and mass spectrometry software, particularly SCIEX and Waters platforms (e.g., Ability to work independently in client environments while maintaining a professional, service-oriented approach.

~ Must be local to Cerritos, CA.

Associate's or Bachelor's degree in Analytical Chemistry, Engineering, Instrumentation, Biomedical Engineering, or related field (or equivalent hands-on experience).

~5+ years of experience servicing SCIEX and Waters mass spec/TOF instrumentation in biotech, pharma, chemical, or environmental industries.

~ Proficiency with PC operating systems (Windows) and Microsoft Office Suite.

~ Valid driver's license and ability to travel up to 25% overnight.

~ Comprehensive health and dental insurance

~Paid time off and holidays
~ Professional development opportunities, including training and certifications
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📌 Field Service Engineer (San Luis Potosí)
🏢 EquipNet
📍 San Luis Potosí